Submit a Complaint

Your feedback is important to us. Would you like to submit feedback, concerns or complaints in relation to an investment financed through Triple Jump?
Individuals, groups, communities and other stakeholders may submit their feedback, concerns or complaints by email ([email protected]) or in the following form.

Your information
Please share your details under this section if you want to be kept up to date. You can provide contact details while remaining anonymous by selecting that option further below. Please note that if there is not enough information and no contact details to obtain additional information this may impact our ability to fully investigate.

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Misconduct Webform

Where did the incident occur?*

Pick the country from the list.

First Name

Last Name

Best Method of Contact

Please try your best to leave a contact method, thank you

Telephone*

Email*

In-writing*

In-person*

Select if you wish to remain anonymous*

Incident details

The name of the Triple Jump Investee to which the report relates (for example, the name of the relevant company, fund, fund manager or financial institution)

To whom did the incident occur?

When or during what period did the incident occur?

What happened? Or what do you suspect has happened?*

What harm has been caused by the alleged misconduct or malpractice? Please provide as much detail as possible.

Please explain if you have taken any other steps prior to submitting this report or complaint to address the alleged misconduct, malpractice or harm.

Please provide information regarding any redress or resolution sought, if any.

Please provide any additional information you deem necessary.

Please provide any documents that support the allegation of misconduct or malpractice.

File Upload

Maximum 10 files

This field should be left blank

The complaints committee will acknowledge receipt of the complaint within five business days and inform you about the complaint management procedure and next steps.

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